Cancellation Policy
Late Arrivals
There are facials, and then there are Hydrafacials. This non-invasive treatment improves skin health, addresses specific concerns, and creates a glow like no other. Compared to traditional facials, Hydrafacials are performed via a device rather than by hand for deeper penetration and longer lasting results.
Late Cancellations
A $50 cancellation fee will be charged to the payment on file for cancellations with less than 24 hours’ notice. To ensure all guests of San Francisco Esthetics begin their treatments on time and receive the best customer experience, we request that you notify us if you will be unable to make your appointment. To cancel or re-book your appointment, we request 24 hours’ notice for any single service to avoid cancellation fees. We require 48 hours’ notice for any multiple services booking or package services with the duration of 2 hours or more. Any online cancellations must be made 24 hours prior to your scheduled appointment
No-Shows
If you miss your appointment, we will impose a 100% no-show fee which will be charged on the credit card on file. You may earn back 50% of your no-show fee if you reschedule your appointment within 24 hours. This will be applied as credit towards your rescheduled service. Any client who has a history of repeat no shows (2 or more) will be required to prepay for all future services.
